Shipping policy

Shipping Policy

Thank you for shopping with Jay Jay's Creations! We take pride in carefully preparing and packaging every order.

Order Processing

Please allow 5–7 business days for your order to be processed and shipped.

Because many of our products are handmade or personalized, processing times may vary depending on the item and order volume.

Business days exclude weekends and major holidays.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery destination.

Customers will be able to review shipping charges before completing their purchase.

Delivery Times

Once your order has shipped, delivery times depend on the shipping carrier and destination.

Please note that our 5–7 business-day processing time does not include shipping transit time.

Tracking Information

When tracking is available, customers will receive shipping confirmation and tracking information after their order has shipped.

Shipping Delays

While we do our best to ship orders on time, delays may occasionally occur due to carrier disruptions, holidays, or unexpected circumstances.

If an order is significantly delayed, please contact us for assistance.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed after an order has shipped.

Lost or Damaged Packages

If your package is lost, damaged, or does not arrive as expected, please contact us so we can investigate and assist with an appropriate resolution.

Contact Us

For shipping questions, please contact:

Jay Jay's Creations

Email: jayjayscreationss@gmail.com

Website: https://jayjayscreations.com